Our Services
Comprehensive EMS Billing
Maverick RCM provides full-cycle EMS billing services built around national Medicare, Medicaid, and commercial payer standards. From accurate patient data capture and documentation review to compliant coding, timely claim submission, and persistent denial follow-up, we manage the entire revenue cycle with precision. Our team understands the complexities of EMS billing across the country—medical necessity rules, signature requirements, mileage validation, ALS/BLS distinctions, and state-by-state Medicaid variations—ensuring clean claims and faster reimbursement.
Compliance & Audit Support
EMS agencies nationwide face increasing audits from Medicare, Medicaid MCOs, and private insurers. Maverick RCM uses proactive, compliance-focused workflows that protect PHI, ensure HIPAA alignment, and maintain full audit readiness. We review every PCR for documentation completeness, including physician certifications, mileage accuracy, condition codes, incident narratives, and PCS forms for non-emergency transports. With our audit-centered approach, your agency stays ahead of payer scrutiny and regulatory expectations across every state.
Real-Time Reporting
Our advanced reporting and analytics tools provide immediate visibility into your financial performance—no waiting for end-of-month statements. Agencies can access real-time dashboards showing:
- Revenue and cash per trip by transport type (AIR, ALS, SCTU, EMS, Non-Emergent, Wheelchair)
- Days to payment by payer.
- Denial trends and root-cause analysis.
- Documentation exceptions (missing signatures, insufficient medical necessity, incomplete ePCR fields).
- Payer mix analysis and cashflow forecasting.
These insights empower leaders to make informed operational and financial decisions at any moment.
Credentialing & Payer Enrollment
Credentialing is one of the leading causes of delayed EMS reimbursement nationwide. Maverick RCM manages every step of the process for you, including:
- Medicare PECOS enrollment and revalidation.
- Medicaid and Medicaid Managed Care enrollment across all 50 states.
- Commercial payer contracting.
- CAQH registration and maintenance.
- NPI creation and updates.
We ensure your agency is properly enrolled, credentialed, and authorized with every payer so claims process without interruption.
Patient & Agency Support
Our U.S based customer service team delivers respectful, professional support to both patients and EMS partners. We handle:
- Patient billing inquiries.
- Payment plans and hardship considerations.
- Explanation of benefits and balances.
- Coordination with hospitals and facilities for documentation.
- Agency-level support for PCR corrections, signature exceptions, or payer requests.
Our approach strengthens patient relationships while reducing administrative burdens on your EMS crews and administrative staff.
Technology Integration
Maverick RCM integrates with all major ePCR and EMS technology platforms—including ESO, ImageTrend, Zoll, Traumasoft, EMS Charts, and more—to streamline data flow and reduce manual errors. Our clearinghouse connections, validation rules, and automated billing logic ensure a clean claim before it ever reaches a payer. All systems are securely hosted in the United States, with a focus on speed, uptime, compliance, and automated accuracy through intelligent technology.